(Administrative Services)


Department:   Administrative Services

Job Status:   Full time

FLSA Status:   Non-Exempt

Reports To/Supervisor:   Human Resources Manager

Work Schedule:   Monday – Friday  

Amount of Travel Required:   Minimal

                               7:30 AM – 4:30 PM

Positions Supervised:  None

     May be required to work occasional evenings and/or

     weekends as determined by the needs of the agency   



Under the general direction of The Arc of Hilo’s Board of Directors, Chief Executive Officer (CEO), and the position’s Supervisor, this position is responsible for assisting the agency’s Managers of all departments in the overall clerical duties of the various departments.  This position performs daily duties that include but are not limited to: filing, copying, collating, data input, preparation of materials for presentations, typing, telephone answering, etc.  This position is responsible for maintaining the agency reception area and front office operations and environment to ensure a welcoming atmosphere for visitors and clients, and assist in efficient operations for the agency.      

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations may be made to enable the qualified individual with disabilities to perform the essential functions.

Essential Functions   

·         Perform other job related duties as assigned by the CEO or position supervisor  

Minimum Qualifications

1.         High school diploma or GED

2.         Combination of experience and education that would provide the required knowledge and abilities to carry

       out the duties of the position

3.         Effective communication skills, both oral and written, with ability to deal effectively with a variety of people

       in the workplace and the community

4.         Ability to effectively manage multiple tasks under tight deadlines

5.         Demonstrated ability to operate a variety of office machines including a fax machine, calculator, and

       photocopier; computer experience in Windows, Word, and Excel

Other Requirements

Must be able to maintain an acceptable criminal abstract from the State of Hawaii, as determined by the agency; Must be able to maintain Protective Services Central Registry clearances from Adult Protective Services (APS) Central Registry and Child Welfare Services (CWS) Central Registry; Must maintain CPR and First Aid Certificates; Must pass a pre-employment physical, drug screening and maintain annually a current TB clearance; Must have a current/valid driver’s license

Physical Demands









Reach Outward


Reach Above Shoulder






Squat or Kneel


10 lbs or less


11-20 lbs


21-50 lbs


51-100 lbs


Over 100 lbs



12 lbs or less


13-25 lbs


26-40 lbs


41-100 lbs


N/A  (Not Applicable)

Activity is not applicable to this position  

O  (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F  (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C  (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Work Environment

Indoor office; occasional outdoor 

You must complete The Arc of Hilo Employment Application to be considered for an interview.

Go to our website and download a copy of our employment application. Fill out the application completely. Save the file and print a copy for your records. Email the completed application as an attachment OR complete the application and mail it to us or fax to us at 808-934-7714 OR stop by our office at 1099 Waianuenue Avenue Hilo HI 96720 and complete an application in person.

Deadline for applications is 4:30PM on December 10, 2018

 To Apply Online 1) Download our Employment Application, 2) Fill it out completely, 3) Print the form to a .PDF format file. 4) Email your job application as an attached file.

If you need help with the above steps?   Click HERE for step by step instructions!.

For more information on becoming an employee of The Arc of Hilo,
e-mail (HR Manager) or call 808-935-8535 ext. 226.